GPS enabled incident reporting
Event app incident reporting is changing the way we report emergencies. If you’ve ever been in a mosh pit at a crowded music festival, you’ll know how hard it can…
The Modern Command Centre: A Guide to Crisis & Resilience Technology
When you’re in the moment of managing an emergency, the tools you choose will dictate the speed of your team’s response. Whether you are a government agency protecting national infrastructure…
Modernising Incident Response and Coordination
In the heat of a crisis, friction is the enemy. Every second spent deciphering a spreadsheet, every minute lost to radio confusion, and every delay in dispatching the right asset…
Optimising Traffic Management at Tramlines Festival with Chronosoft’s Mapping Solutions
Tramlines Festival’s 2024 event played host to approximately 50,000 music fans in Hillsborough Park, in Sheffield, UK. Their management team, Method, utilised Chronosoft’s Chronicler platform as the festival’s full-spectrum command…
Key Principles for Establishing a Robust Control Room in Austere Environments
When faced with an austere environment - a disaster zone, temporary event, or festival - organizations must find ways to maintain control over the situation. These circumstances often necessitate the…
Five concepts of control room design
Behind every successful event, there needs to be a well-run control room. While each type of event may pose its own special challenges, there are some core concepts to consider.…
Leveraging Event Control Rooms to Enhance Customer Experience
Event professionals and crowd managers are increasingly challenged by the need to balance operations and customer experience. The event control is the nerve centre of any major event – Ensuring…
Inbound SMS handling in Control Rooms
Inbound SMS handling improves communication between control rooms, patrons and crews It’s long been recognised that an effective way to improve the patron experience at events is to provide a…
Proactive and Reactive Control Rooms
Real-time reporting helps your control room predict issues before they arise. There’s so much to consider when you’re in charge of an event or location where massive crowds gather. Keeping…